Idea 4 - Blue ocean strategy
Innovate! Innovate!
Hardly a new idea. Everyone knows that the dream
Business strategy is
to create a new product that everyone wants and no
One else is offering,
but that's easier said than done. How do you do it? W.
Chan Kim and Renee
Mauborgne think they have an answer, a framework
To help companies
swim free of the threshing, bloody red ocean of
Competition into calm
and uninfested waters - the blue ocean
Ever since Michael Porter, most companies have built their
strategies around the idea of competition. But Porter's theories of competitive
advantage through differentiation or cost leadership have been so persuasive
that they have become a given. Everybody does it. Strategic and operational
benchmarking has given us not differentiation but a bland international
conformity. Oversupply of comrnoditized products, static if not falling demand
and declining brand loyalties have led to price wars and shrinking profit
margins. This is the known market space, limited and fought over, the red
ocean. The blue ocean is the unknown, uncontested market space. Others have
created blue oceans for themselves, and Kim and Mauborgne insist that companies
stuck in the red ocean can do the same. These two are professors of strategy
and international management at the INSEAD business school. They sketched out
their ideas in a paper entitled 'Blue ocean strategy' in 2004 and followed it
up with a book the following year, describing how to implement them.
Circus performers
The most striking example of a business that has colonized the blue ocean is
the captivating Cirque du Soleil, the Canadian travelling circus for grown-ups.
The circus was a dying trade when Cirque du Soleil was created in 1984.
Children had better things to do on their games consoles and animal rights
groups had circuses in their sights. So Cirque du Soleil stopped trying to beat
the competition. Instead of trying to procure more famous (and more expensive)
clowns, it created a new market for a new group of customers - who were happy
to pay a lot more. Nearly 40 million people have since been to 'The
Circus'. Other denizens of their own
blue oceans include Pret a Manger, which serves quality eats at fast-food speed;
Curves, an affordable, women-only health club chain; and JC Decaux, which
energized outdoor advertising in the 1960s by creating street furniture. Kim
and Mauborgne claim strategic
logic singles out these and other blue ocean companies,
calling it ‘value innovation’. Value creation on its own is usually
incremental, and innovation alone tends to be technology-driven and too
futuristic for consumers to accept readily. Value innovation makes competition
irrelevant by creating a leap in value for buyers and the company. It anchors
innovation with value, aligning it with utility, price and cost. It doesn't
make the Porter-esque choice between differentiation and low cost, but pursues
them simultaneously.
The sailing manual
Blue ocean strategy
formulation follows four principles.
Reconstruct market boundaries Look for blue oceans where the
competition isn't looking - in industries that provide alternatives to your
products; among users as opposed to purchasers or influencers; in complementary
services (like post-sales maintenance); in emotional or functional appeal; or
across time, by anticipating trends.
Nerjets, the creator of fractional jet ownership, looked across
alternative markets and broke the tradeoff between owning an executive jet and
flying first class. Home Depot did the same by providing professional home
decorator advice at prices that were lower than the hardware store's. In Japan,
where men's haircuts were emotionally driven, time-consuming and expensive, QB
House made them functional, quick and cheap. Swatch changed the functionally
driven budget watch into an emotionally driven fashion statement.
Ø
Focus on the big picture, not the numbers Kim
and Mauborgne describe how to draw up a 'strategy canvas' instead of drowning
in spreadsheets and budgets.
Ø
Reach beyond existing demand Instead of
concentrating on customers, look at non-customers. Callaway Golf discovered
that many people didn't play golf because hitting the ball was too hard. So it
designed a golf club with a bigger head.
Ø
Get the strategic sequence right Build the
strategy in the following order. If the answer to any of these is no, you need
to rethink:
Ø
Buyer
utility - is there exceptional buyer utility in your business idea? Utility
is not the same as amazing technology.
Ø
Price
- is your price easily accessible to the mass of buyers? Traditional innovation
launches start high and come down (it's called 'skimming'). But in the blue
ocean it is important to know from the start what price will quickly attract
the mass of target buyers. Volume generates higher returns than it used to and,
for buyers, the value of a product may be closely tied to the number of people
using it.
Ø
Cost
- can you hit your cost target and make a profit at your strategic price?
Ø
Adoption
- what are the hurdles to adoption and are you addressing them up front? Blue ocean ideas threaten the
status quo and may inspire fear and resistance among employees, business
partners and the public. Educate the fearful.
Kim and Mauborgne round off their theory with advice on how
to implement it. Whether or not it stays
the course as a methodology, it is an enlightening contribution to post-Porter
literature.
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