A SWOT
analysis (alternatively SWOT matrix) is a structured
planning method used to evaluate the strengths, weaknesses, opportunities and
threats involved in a project or in a business venture.
- WHAT
IS A SWOT ANALYSIS AND WHY SHOULD YOU USE ONE?
- WHEN
DO YOU USE SWOT?
- WHAT
ARE THE ELEMENTS OF A SWOT ANALYSIS?
- HOW
DO YOU CREATE A SWOT ANALYSIS?
- HOW
DO YOU USE YOUR SWOT ANALYSIS?
Change is an inevitable part of community organizing. If you
know how to take stock of the strengths, weaknesses, opportunities, and
threats, you are more likely to plan and act effectively.
SWOT provides a tool to explore both internal and external
factors that may influence your work.
WHAT IS A SWOT ANALYSIS AND WHY SHOULD YOU USE ONE?
SWOT stands for: Strength, Weakness, Opportunity,
Threat. A SWOT analysis guides you to identify your organization’s
strengths and weaknesses (S-W), as well as broader opportunities and threats
(O-T). Developing a fuller awareness of the situation helps with both strategic
planning and decision-making.
The SWOT method was originally developed for business and
industry, but it is equally useful in the work of community health and
development, education, and even for personal growth.
SWOT is not the only assessment technique you can use.
Compare it with other assessment tools in the Community Tool Box to
determine if this is the right approach for your situation. The strengths
of this method are its simplicity and application to a variety of levels of
operation.
WHEN DO YOU USE SWOT?
A SWOT analysis can offer helpful perspectives at any
stage of an effort. You might use it to:
- Explore
possibilities for new efforts or solutions to problems.
- Make
decisions about the best path for your initiative. Identifying your
opportunities for success in context of threats to success can clarify
directions and choices.
- Determine
where change is possible. If you are at a juncture or turning point, an
inventory of your strengths and weaknesses can reveal priorities as well
as possibilities.
- Adjust
and refine plans mid-course. A new opportunity might open wider avenues,
while a new threat could close a path that once existed.
SWOT also offers a simple way of communicating about your
initiative or program and an excellent way to organize information you've
gathered from studies or surveys.
WHAT ARE THE ELEMENTS OF A SWOT ANALYSIS?
A SWOT analysis focuses on Strengths, Weaknesses,
Opportunities, and Threats.
Remember that the purpose of performing a SWOT is to reveal
positive forces that work together and potential problems that need to be
recognized and possibly addressed.
We will discuss the process of creating the analysis below,
but first here are a few sample layouts for your SWOT analysis.
Ask participants to answer these simple questions: what are
the strengths and weaknesses of your group, community, or effort, and what are
the opportunities and threats facing it?
Internal
|
External
|
||
Strengths
|
Weaknesses
|
Opportunities
|
Threats
|
|
|
||
If a looser structure helps you brainstorm, you can group
positives and negatives to think broadly about your organization and its
external environment.
Positives
|
Negatives
|
|
|
Below is a third option for structuring your SWOT
analysis, which may be appropriate for a larger initiative that requires
detailed planning. This "TOWS Matrix" is adapted from Fred David's Strategic
Management text.
|
STRENGTHS
1. 2. 3. 4. |
WEAKNESSES
1. 2. 3. 4. |
OPPORTUNITIES
1. 2. 3. 4. |
Opportunity-Strength (OS) Strategies
Use the strengths to take advantage of opportunities 1. 2. |
Opportunity-Weakness (OW) Strategies
Overcome weaknesses by taking advantage of opportunities 1. 2. |
THREATS
1. 2. 3. 4. |
Threat-Strength (TS) Strategies
Use strengths to avoid threats 1. 2. |
Threat-Weakness (TW) Strategies
Minimize weaknesses and avoid threats 1. 2. |
David gives an example for Campbell Soup Company that
stresses financial goals, but it also illustrates how you can pair the items
within a SWOT grid to develop strategies. (This version of the chart is
abbreviated.)
|
STRENGTHS
|
WEAKNESSES
|
OPPORTUNITIES
|
Opportunity-Strength (OS) Strategies
|
Opportunity-Weakness (OW) Strategies
|
THREATS
|
Threat-Strength (TS) Strategies
|
Threat-Weakness (TW) Strategies
|
This example also illustrates how threats can become
opportunities (and vice versa). The limitation of tin cans (which aren't
biodegradable) creates an opportunity for leadership in developing
biodegradable containers. There are several formats you can use to do a SWOT
analysis, including a basic SWOT form that you can use to prompt
analysis, but whatever format you use, don't be surprised if your strengths and
weaknesses don't precisely match up to your opportunities and threats. You
might need to refine, or you might need to simply look at the facts longer, or
from a different angle. Your chart, list or table will certainly reveal patterns.
LISTING YOUR INTERNAL FACTORS: STRENGTHS AND WEAKNESSES (S,
W)
Internal factors include your resources and experiences.
General areas to consider:
- Human
resources - staff, volunteers, board members, target population
- Physical
resources - your location, building, equipment
- Financial
- grants, funding agencies, other sources of income
- Activities
and processes - programs you run, systems you employ
- Past
experiences - building blocks for learning and success, your reputation in
the community
Don't be too modest when listing your strengths. If you're
having difficulty naming them, start by simply listing your characteristics
(e.g., we're small, we're connected to the neighborhood). Some of these will
probably be strengths.
Although the strengths and weakness of your organization are
your internal qualities, don't overlook the perspective of people outside your
group. Identify strengths and weaknesses from both your own point of view and
that of others, including those you serve or deal with. Do others see
problems--or assets--that you don't?
How do you get information about how outsiders perceive your
strengths and weaknesses? You may know already if you've listened to those you
serve. If not, this might be the time to gather that type of information. See
related sections for ideas on conducting focus groups, user surveys,
and listening sessions.
LISTING EXTERNAL FACTORS: OPPORTUNITIES AND THREATS (O, T)
Cast a wide net for the external part of the assessment. No
organization, group, program, or neighborhood is immune to outside events and
forces. Consider your connectedness, for better and worse, as you compile this
part of your SWOT list.
Forces and facts that your group does not control
include:
- Future
trends in your field or the culture
- The
economy - local, national, or international
- Funding
sources - foundations, donors, legislatures
- Demographics
- changes in the age, race, gender, culture of those you serve or in your
area
- The
physical environment (Is your building in a growing part of town? Is the
bus company cutting routes?)
- Legislation
(Do new federal requirements make your job harder...or easier?)
- Local,
national or international events
HOW DO YOU CREATE A SWOT ANALYSIS?
WHO DEVELOPS THE SWOT?
The most common users of a SWOT analysis are team members
and project managers who are responsible for decision-making and strategic
planning.
But don't overlook anyone in the creation stage!
An individual or small group can develop a SWOT analysis,
but it will be more effective if you take advantage of many stakeholders. Each
person or group offers a different perspective on the strengths and weaknesses
of your program and has different experiences of both.
Likewise, one staff member, or volunteer or stakeholder may
have information about an opportunity or threat that is essential to understanding
your position and determining your future.
WHEN AND WHERE DO YOU DEVELOP A SWOT ANALYSIS?
A SWOT analysis is often created during a retreat or
planning session that allows several hours for brainstorming and analysis. The
best results come when the process is collaborative and inclusive.
When creating the analysis, people are asked to pool their
individual and shared knowledge and experience. The more relaxed, friendly and
constructive the setting, the more truthful, comprehensive, insightful, and
useful your analysis will be.
HOW DO YOU DEVELOP A SWOT ANALYSIS?
Steps for conducting a SWOT analysis:
- Designate
a leader or group facilitator who has good listening and group process
skills, and who can keep things moving and on track.
- Designate
a recorder to back up the leader if your group is large. Use newsprint on
a flip chart or a large board to record the analysis and discussion
points. You can record later in a more polished fashion to share with
stakeholders and to update.
- Introduce
the SWOT method and its purpose in your organization. This can be as
simple as asking, "Where are we, where can we go?" If you have
time, you could run through a quick example based on a shared experience
or well-known public issue.
- Depending
on the nature of your group and the time available, let all participants
introduce themselves. Then divide your stakeholders into smaller groups.
If your retreat or meeting draws several groups of stakeholders together,
make sure you mix the small groups to get a range of perspectives, and
give them a chance to introduce themselves.
- The
size of these depends on the size of your entire group – breakout groups
can range from three to ten. If the size gets much larger, some members
may not participate.
- Have
each group designate a recorder, and provide each with newsprint or dry
-erase board. Direct them to create a SWOT analysis in the format you
choose-a chart, columns, a matrix, or even a page for each quality.
- Give
the groups 20-30 minutes to brainstorm and fill out their own strengths,
weakness, opportunities and threats chart for your program, initiative or
effort. Encourage them not to rule out any ideas at this stage, or the
next.
- Remind
groups that the way to have a good idea is to have lots of ideas.
Refinement can come later. In this way, the SWOT analysis also supports
valuable discussion within your group or organization as you honestly
assess.
- It
helps to generate lots of comments about your organization and your
program, and even to put them in multiple categories if that provokes
thought.
- Once
a list has been generated, it helps to refine it to the best 10 or fewer
points so that the analysis can be truly helpful.
- Reconvene
the group at the agreed-upon time to share results. Gather information
from the groups, recording on the flip-chart or board. Collect and
organize the differing groups' ideas and perceptions.
- Proceed
in S-W-O-T order, recording strengths first, weaknesses second, etc.
- Or
you can begin by calling for the top priorities in each category -the
strongest strength, most dangerous weakness, biggest opportunity, worst
threat--and continue to work across each category.
- Ask
one group at a time to report ("Group A, what do you see as
strengths?") You can vary which group begins the report so a certain
group isn't always left "bringing up the end" and repeating
points made by others. ("Group B, let's start with you for
weaknesses.")
- Or,
you can open the floor to all groups ("What strengths have you
noted?") for each category until all have contributed what they
think is needed.
- Discuss
and record the results. Depending on your time frame and purpose:
- Come
to some consensus about the most important items in each category
- Relate
the analysis to your vision, mission, and goals
- Translate
the analysis to action plans and strategies
- If
appropriate, prepare a written summary of the SWOT analysis to share
with participants for continued use in planning and implementation.
More ideas on conducting successful meetings can be found in
Community Tool Box resources on conducting public forums and listening
sessions, conducting focus groups, and organizing a retreat.
HOW DO YOU USE YOUR SWOT ANALYSIS?
Better understanding the factors affecting your initiative
put you in a better position for action. This understanding helps as you:
- Identify
the issues or problems you intend to change
- Set
or reaffirm goals
- Create
an action plan
As you consider your analysis, be open to the possibilities
that exist within a weakness or threat. Likewise, recognize that an opportunity
can become a threat if everyone else sees the opportunity and plans to take
advantage of it as well, thereby increasing your competition.
Finally, during your assessment and planning, you might keep
an image in mind to help you make the most of a SWOT analysis: Look for
a "stretch," not just a "fit." As Radha
Balamuralikrishna and John C. Dugger of Iowa State University point out, SWOT
usually reflects your current position or situation. Therefore one drawback is
that it might not encourage openness to new possibilities. You can use SWOT to
justify a course that has already been decided upon, but if your goal is to
grow or improve, you will want to keep this in mind.
IN SUMMARY
A realistic recognition of the weaknesses and threats that
exist for your effort is the first step to countering them with a robust set of
strategies that build upon strengths and opportunities. A SWOT analysis
identifies your strengths, weaknesses, opportunities and threats to assist you
in making strategic plans and decisions.
Source:http://ctb.ku.edu/en/table-of-contents/assessment/assessing-community-needs-and-resources/swot-analysis/main
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